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Boulter Associates Pty Ltd

Principal: David Boulter

 

 

contact details:
  Boulter Associates Pty Ltd
120 Heritage Way
Glen Alpine
NSW     2560
Australia
tel: +61(0)24626 7595
fax: +61(0)24626 7595
mobile: +61(0)41770 5997
email: daveboulter@boulterassociates.com.au
web: www.boulterassociates.com.au
www.informgroup.com.au

08-09-06  

Key Services Offered:
Business Support and development

Core Experience of Principals:
General Business Management, Cost reduction and margin improvement, International Business in Asia and India, Service Sales Management, Service Operations Management, Customer Service, Business Process Improvement, Change Managment (PWC trained), Inbound Customer Call Centres, Spare Parts Logistics (Reverse Logistics), Field Engineering, Repair/Service Centres.

 

Qualifications & Accreditations:
Master of Business Administration Deakin University (2004), Bachelor of Applied Science(Mathematics) (1984) Electronics and Communications Certificate (1979), Member of System Administrators Guild (SAGE-AU), Member itSMF (ITIL), Presentations using NLP, Clarify CRM implementation(PWC trained), Kepner Treggoe Problem solving and decision making, Kepner Treggoe Project management, Public speaking - featured speaker at Interlog conferences in Australian and Singapore. Accredited Associate, Institute for Independent Business (AInstIB).

Industry Sectors worked in:
Information Technology, Retail, Logistics, General and Sports Aviation

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