Key Services Offered:
Business support and development.
Core Experience of Principal:
Green IT & Climate Change Strategies; Customer
Experience, Customer Care and Customer Support; Support and Services
Business Management. Strong Sales and Marketing experience, Knowledge
Management Systems; Self-Help Technologies; Facility set-up and
operation; Inbound and Outbound Call Centres and Organisational
Development & Restructuring.
A very experienced professional, I have exceptional communication
and presentation skills and am passionate about growing businesses
through effective sales and marketing. I also specialise in Managing
Customer Engagement, Improving Customer Service and implementing
Climate Change Strategies. I have a reputation for achieving
results and working closely with others to amplify our joint
successand have been a successfull member of several Senior Management
Teams. I have also written and published numerous business articles
and presented at various events across the globe.
Accreditations and Qualifications:
CMC - Certified Management Consultant B.Eng (Computing), MBA. Also hold formal qualifications in Auditing, Environmental Management, Business, Technology, Learning & Development, Services Management, HR Management, Consulting, Sales, Marketing & Operations Management.. Accredited Associate, Institute
for Independent Business (AInstIB).
Industry Sectors worked in:
My Industry experience is diverse and includes Printing
& Publishing; Advertising; IT&T Operations & Data
Centres; Automation; and Information and Communications Technology.
I have successfully worked with Clients in the Americas, South
Africa, Europe, UK, Asia, India and Australia / New Zealand.