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SupportConcept

Principal: Niek Kuster

 
 

SupportConcept
Postbus 120
Houten
Utrecht
3990 DC
Netherlands

office tel: +31 6 21 56 47 07
skype: niekkuster
mobile: +31 6 21 56 47 07
email: n.kuster@supportconcept.nl
niekkuster@iib.ws
web:

28-02-14  

 

Key Services Offered:
Business support and development - advice and practical help. People Manager, bearing in mind the business' interests as well, good listener, bringing people together and makes the difference to ensure things will happen as planned; a good negotiator, straight, integer, trustful and direct.


Core Experience of Principal:
OPERATIONS Front and back office (underwriting, acceptance, administration, authorisation, security, customer services and collections) for DINERS CLUB BENELUX. Set up green fields - front and back offices for NATWEST / RBS being Comfort Card Netherlands, Belgium and Germany (IT, credit scoring, underwriting, acceptance, administration, authorisation, security, customer services and collections) as well as for SNS REAAL / COFINOGA - BNP being PrimeLine (LaSer Netherlands) - (IT, credit scoring, underwriting, acceptance, administration, authorisation, security, customer services collections, DCA's). I ran operations (payment on account and on credit - underwriting, acceptance, customer services, collections and sale to DCA's) for WEHKAMP.NL saved huge amounts by digitisation the statements, letters and other output processes.

 

 

 

Accreditations and Qualifications:
Accredited Associate, Institute for Independent Business (AInstIB).


Industry Sectors worked in:
Credit cards, consumer credit, debt collection (consumers), private label cards, administrative processes (digitalisation, improvement) e-tailing (on line retail).

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