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Trinity Group Consulting Pty Ltd
Revive your vision through practical advice

Director: Abraham Youssef

 

 

contact details:
  Trinity Group Consulting Pty Ltd
19 Glenridge Ave
West Pennant Hills
NSW     2125
Australia
tel: 0400607044
fax:
mobile: +61400 60 70 44
email: abraham@trinitygroupconsulting.net
abe333@optusnet.com.au
web: www.trinitygroupconsulting.net

18-05-07  

Key Services Offered:
Customer Care. Office automation and workflow design, Design of Business Forms and Systems, Data Processing - Software, Freight Transportation and Shipping, Business Administration, Electronic Communication. P&L Analysis and Management.

Core Experience of Principals:
Operations manager, Customer service manager, Contracts services manager.

BUSINESS PROCESS IMPROVEMENT:
Identifying and Solving Problems, Business Process Reengineering (BPR), delivering business transformation, Assessments, Mapping Current State to Future State, productivity enhancement, systems evaluation - developing strategic plans and successfully implementing operational changes to achieve stated goals. Contract negotiations, outsourcing, Benchmarking, setup and monitor SLA (Service level agreements), KPI (Key Performance Indicators). Cycle Time Reduction. Zero defects Program. Total Preventive Maintenance, Cost Reduction.

PROJECT MANAGMENT:
Scope management, Cost Management, Time management, Planning, Tracking, Risk Management and Assessment, Change Control, Vendor Selection Management. Quality Control management, Flow Manufacturing, inventory Reduction, (JIT) Just in Time Manufacturing. ERP, MRP (Manufacturing Resource Planning), Critical Path Assessments. Work breakdown schedule (WBS), MS Project.

HUMAN RESOURCES:
Coaching, Conflict Resolution, Organizational Development, Staffing, Staff Development, Training, Review Procedures. Designing and building team structures, staff development, recognition programs, succession planning, job reviews. Created award winning teams. I have been successful in leading performance improvement and operational efficiency in various projects.

 

Qualifications:
Bachelor of Mechanical Engineering (Project Engineering, Design and Production) Cairo University 1986. MCP (Microsoft Certified Professional), Certificate III in Marketing, Certificate III in Information Technology. Diploma in Project Management (estimated completion by June 2008). Accredited Associate, Institute for Independent Business (AInstIB).

Industry Sectors worked in:
IT, Printing and xerographic (Photocopy) Industry, Service and maintenance, Document management. Government contracts, Wholesale, retail, Imports, Logistics. Paper. Variable Data Printing. MICR, Technical publications, electronic publishing, mail order.

Over the past 25 years, I have owned 4 businesses that were diverse to each other.

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